Common Questions & Answers

What are the medium of Languages of Communication – Spoken & Writing?

You can Communicate with us in the Languages of English, Tamil, Kannada, Malayalam & Hindi.

Is it necessary for you to Subscribe with us before having a Consultation and clearance of your Doubts?

No. You can have a Consultation and clear your doubts. Take expert comments and subscribe.

What would be the Amount and Validity period of the Subscription?

The Annual Subscription Amount will be Rs.200/-

Is it necessary for you to meet us in person?

No. Most of the work is done only through virtual online communications.

What would be the benefit of the Subscription?

Once you subscribe, you can avail any one of the services classified under Troubleshooter / Smart Resolver for any one of your Loan Account Portfolio.

What would me the mode of resolution through our services?

The resolution mode would be transparent and legal in entirety.

What would be the basis of the Charges other than the Subscription?

1. Any additional loan portfolio other than the one covered under the Subscription will attract Rs.300/- (Three Hundred)  and additional amount of Rs.100/- for each of  the  additional portfolios.

2. The additional charges would be based on the 10% value of the money retrieved from the Bank, if it is above Rs.1000/-upto Rs.10,000/-

What would be the role / status of us in the Servicing Mode?

It would be based on mutual agreement with you on case by case basis and we would take the required information independently from the Bank / Public Administration / Regulators.

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